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SW5
Reel Rookie

Tv possessed by Hulu

I can’t get out of the Hulu app on my Roku TV. I’ve tried unlinking my device and re-linking it and when I relinked it, the Hulu app immediately re-started. I can’t even turn off my tv. When I turn it off, the Hulu app immediately starts up again. I can’t get to the homepage to restart or anything since it just immediately goes back to Hulu. How do I resolve this issue. I also tried unplugging and plugging my tv back in, and nothing is working 

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6 REPLIES 6
boogernose
Roku Guru

Re: Tv possessed by Hulu

Somewhere on your TV is a reset button.

find it and hold it in a good 30 seconds.

---A problem clearly stated is a problem half solved---.
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SW5
Reel Rookie

Re: Tv possessed by Hulu

Update: I was able to factory reset it and it after a few moments, it still went back to Hulu screen. 

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boogernose
Roku Guru

Re: Tv possessed by Hulu

probably wasnt a Factory Reset but a System restart.

Hold the button in longer.

If you are using any sort of MicroSD memory pull it out.

How old is the TV?

If you succeed with a Factory Reset I would open a different account.

---A problem clearly stated is a problem half solved---.
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REW631
Newbie

Re: Tv goes to Hulu when I turn it on. Both my Roku tvs r doing this

My 55 inch Roku goes straight to Hulu and does not respond to remote.  I also turned it off and unplugged it.  Still goes to Hulu when I turn it back on.  I read that perhaps pushing reset button would help.  Can’t find reset button

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renojim
Community Streaming Expert

Re: Tv goes to Hulu when I turn it on. Both my Roku tvs r doing this

@REW631, the reset button is somewhere on the back; every TV is different.  If you take the batteries out of the remote (assuming it's not rechargeable), does it still happen?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Re: Tv goes to Hulu when I turn it on. Both my Roku tvs r doing this

My TCL Roku TV is doing the same thing, only with the Roku Channel. I’ve had it for almost 3 years. My remote control wasn’t working, so I changed the batteries and it works now. My TV is no longer responding to it. It keeps making that “magic wand” type noise, as if you were to switch channels by pressing the ESPN button on the remote (for example), but it just stays on the Roku Channel and nothing happens. The light underneath the logo that lights up when you turn the TV on is flickering. This has never happened before. I unplugged the TV and it’s still doing it. I don’t know where the reset button is. What is going on here?

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