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Kakorott
Newbie

Tv has black screen and only audio on TV

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My TV Hisense Roku 75 inch has a black screen whenever I try to turn on a gaming system and play it and it has audio but no system screen upon boot up screen is just black and whenever I play Fortnite on my PS5 or XBOX it flickers like 5 to 10 times and I'm not sure what the problem is with it. There is still the normal boot up of the roku with all the settings like HDMI and stuff like that and power off signal it's just these 2 issues. Can someone help? I've also switched hdmi cables back and forth to different ports of hdmi and it doesn't work but it works when I switch my HDMI Chords to a different tv everything is normal. Any help would be appreciated. I wanna stop the flickering screen and figure out why I have a black screen with no picture and only audio. #Hisense #4K #RokuTv

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RokuJohnB
Community Moderator
Community Moderator

Re: Tv has black screen and only audio on TV

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Hi @Kakorott,

Welcome to the Roku Community!

If you're experiencing a black screen on your Roku TV while using a PS5 or Xbox, but you can still hear audio, the most likely problem is a faulty HDMI cable connection, incorrect input selection on your TV, or potential issues with the HDMI port on your Roku TV itself; try checking and securing the HDMI cable connections, ensuring your TV is set to the correct input source, and potentially trying a different HDMI cable or port on the TV.

We hope this helps.

Best regards,
The Roku Community Team

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Tv has black screen and only audio on TV

Jump to solution

Hi @Kakorott,

Welcome to the Roku Community!

If you're experiencing a black screen on your Roku TV while using a PS5 or Xbox, but you can still hear audio, the most likely problem is a faulty HDMI cable connection, incorrect input selection on your TV, or potential issues with the HDMI port on your Roku TV itself; try checking and securing the HDMI cable connections, ensuring your TV is set to the correct input source, and potentially trying a different HDMI cable or port on the TV.

We hope this helps.

Best regards,
The Roku Community Team

John
Roku Community Moderator
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