Discussions

[uliongon]

So i disconnected my tv so I can move it to a different spot. After I was done I plugged it back in and thought it was good. Later that day once I wanted to watch tv I turned the tv on doesn’t make it to the home screen before it turns off 3 seconds later turns back on than off and continues until I unplug it. How do I fix this? I already disconnected the power cable from the wall and tv and made sure it was in properly. Still does the same thing. Plz help. Thanks.

[RokuJechealR]

Hi @uliongon,

Welcome to the Roku Community!

We understand you are having trouble with your TCL Roku TV, which keeps turning off and on. We appreciate you bringing this issue to our attention and for taking the steps you took to fix the problem.

We would be happy to investigate this issue further, but we need more details.

• What is your device's OS version?
• Are you encountering any error codes or messages?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• Have you tried restarting your network router?
• Do you have cellular data so we can try connecting your Roku TV to your hotspot?

We'll be eager to wait for your update.

All the best,
Chel