Discussions

Premium audio. Made simple.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
hugoxalapa
Reel Rookie

Re: Streambar audio is failing after a few months

Serie:2D1094834116

0 Kudos

Re: Streambar audio is failing after a few months

I have had the same thing happen to me I think the sub speaker is bad on the sound Bars  

I NEED TO GET SOME HELP IF A PART IS TO BE HAD 

Thanks a Scott L Dickenson

0 Kudos
RokuDanny-R
Retired Moderator

Re: Streambar audio is failing after a few months

@hugoxalapa

Thanks for the post.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
RokuDanny-R
Retired Moderator

Re: Streambar audio is failing after a few months

@chartmaster33

Thanks for the post.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Willy_2022
Reel Rookie

Re: Streambar audio is failing after a few months

I'm unhappy, I have the same problem whith my Roku streambar, the sound it's terrible.

What can I do?

0 Kudos
ShaMarie11
Reel Rookie

Re: Streambar audio is failing after a few months

@RokuDanny-R reached out to me to get my info and I was able to get it replaced! 🙂 

0 Kudos
Willy_2022
Reel Rookie

Re: Streambar audio is failing after a few months

Model: 9102R - Roku Streambar

Serial number: YL005H925299

Device ID: 2A10A5925299

0 Kudos
RokuNimfa-C
Retired Moderator

Re: Streambar audio is failing after a few months

Hi @Willy_2022,

Thanks for reaching out to the Roku community!

I'm sorry to hear about the issue you're running into! I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

We appreciate your patience in the meantime.

 

 

Regards, 
Nimfa

0 Kudos
Jetski
Reel Rookie

Re: Streambar audio is failing after a few months

My Roku Soundbar that hasn't been used very much developing all of these problems/noises . Almost like speaker is blown. Tried reset.

Same problem. Lowered bass setting. Helpful still hear some noise. 

Model. 9102R

Software ver. 11.0 build 4193-95

Ser. YLOOGV965078

ID 2A10CG965078

Solutions ????

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Streambar audio is failing after a few months

Hi @Jetski,

Thanks for keeping in touch and providing the additional information.

I have passed along your information to our Support team. They will follow up and assist you through email.

Please stay safe and healthy, we thank you for your patience.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.