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Yoshii9
Channel Surfer

Stop Changing Wallpaper!!

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I have a Sharp Roku! The options that were provided don't apply to my Tv! So what can I do to stop Roku from changing my wallpaper?! 

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1 Solution

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RokuTakashi
Community Moderator
Community Moderator

Re: Stop Changing Wallpaper!!

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Hi, @Yoshii9 

Thanks for posting here in the Roku Community.

We're sorry to hear about the issue you've experienced with the wallpapers, and we're here to assist. Let's fix this by following the steps we'll provide below.

Seasonal themes are enabled by default. You can disable them using the following instructions.

  1. Open the Themes menu using steps 1 through 3 from above
  2. Select Seasonal themes
  3. Select Off to disable seasonal themes (or select On to enable them).

This option will retain your wallpaper according to your reference.

If there's anything we can do to assist you further, please let us know.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

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4 REPLIES 4
RokuTakashi
Community Moderator
Community Moderator

Re: Stop Changing Wallpaper!!

Jump to solution

Hi, @Yoshii9 

Thanks for posting here in the Roku Community.

We're sorry to hear about the issue you've experienced with the wallpapers, and we're here to assist. Let's fix this by following the steps we'll provide below.

Seasonal themes are enabled by default. You can disable them using the following instructions.

  1. Open the Themes menu using steps 1 through 3 from above
  2. Select Seasonal themes
  3. Select Off to disable seasonal themes (or select On to enable them).

This option will retain your wallpaper according to your reference.

If there's anything we can do to assist you further, please let us know.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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Yoshii9
Channel Surfer

Re: Stop Changing Wallpaper!!

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So I guess you completely ignored the fact that I said I have a Sharp Roku Tv. And those options are not available. So you basically replied for nothing or this must not even be a human. This is an AI robot!!!! 

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renojim
Community Streaming Expert

Re: Stop Changing Wallpaper!!

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@Yoshii9, look under "Wallpapers & screensavers".  There's a section for "Advanced Settings" or at least there is on my Ultra.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Corsina
Newbie

Re: Stop Changing Wallpaper!!

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On my TV, I go to Settings - Wallpapers & Screensavers

Below the top row it says advanced settings. I went to BOTH Seasonal Wallpapers and Sponsored Wallpapers and turned them both OFF. The sponsored wallpaper being turned off was a Godsend as soon as they put Taylor Swift on my tv! LOL

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