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[SugarBell1965]

My Tcl Roku tv has a solid Black screen with no sound or picture.  I just got this tv less than 2 years ago and now the screen picture isn't working. What is going on??

[RokuCarly · Accepted solution]

A warm welcome here in the Roku Community, @SugarBell1965!

Thank you for reaching out regarding the issues you're currently experiencing on your TCL Roku TV. I'd be happy to help you contact the right support. 

In cases like this, it may be possible that this is a hardware failure. I highly recommend directly reporting this case to your TV manufacturer which is TCL. They are responsible for their hardware operating system and can further assist you. 

You may reach them here: TCL Support

I hope you find this information helpful.

Best regards,
Carly