Thanks for the information,
We have taken the necessary steps to ensure that your information has been passed along to the appropriate Roku team so that they can conduct a thorough investigation.
Thanks,
Arjiemar
This has been months. Please post what these teams are doing or have them post to explain. Spent a lot of money on these things and I’d like them to work, if not, please send a refund. It is a terrible experience, worse than just listening to the TV.
public please. None of this DM garbage.
Streambar Pro here and started cracking recently. I thought I must have blown the speakers on it but seems like a major issue perhaps software related.
Hi @Mergy,
Thank you for your post, and welcome to the Roku community!
We understand that your Roku Streambar Pro has been making cracking sounds recently, and we would like to investigate this issue further.
To start with, please let us know when the issue occurred, if there have been any recent updates that might have affected the device, and what troubleshooting steps you have tried. Additionally, we kindly ask for the following information so that we can offer you additional assistance.
We look forward to hearing from you and looking closely into this issue.
Thanks,
Jharra
Hi @coderroggie,
Thank you for keeping us informed!
We truly appreciate all the effort you've put into resolving the issues with your Roku Streambar. We understand your challenges and genuinely want to work with you to find a solution.
Please help us to assist you further by providing the following:
We look forward to your responses and gathering your details.
Thanks,
Jharra
I'm having the same issue
Hi @Rockymountain,
Thank you for posting here in the Roku Community!
We would like to help you with this. Please provide the information mentioned above, such as:
We will be waiting for your reply to assist you further.
Best regards,
Jharra