We have a Westinghouse Roku TV and it will not go past the purple "Roku TV" screen. Every once in a while, it looks like it turns off, but it then goes back to the purple screen.
- We are unable to turn it off with the remote but can turn it on.
- We have tried unplugging the TV and that did not work.
- Our remote is a basic Roku remote without voice.
How can we get past the purple screen? Thanks!
