@Media_Guy,
Thank you for your prompt response.
First, make sure the TV is turned on and press a button on the Roku remote control to ensure that the Roku device is not in standby or screensaver mode.
These are the most common reasons you may not see the picture on your TV:
1. You have the wrong input (source) selected on your TV
- This is extremely common and an easy mistake to make. Most TV’s have several video inputs on the back or side of the TV that are used for connecting different devices such as a cable box, gaming console, and of course, Roku player. You must select the input (sometimes referred to as source) that matches the one to which you have the Roku player connected.
- The way you change inputs can be different based on the brand of TV and model, but it is usually accessible from a button on the TV's remote control. If you can, check the instructions that came with your television, or try the following:
- Look for a button on your TV remote control that says Input, Source, AUX, Video, TV/Video or something similar. Press this button. Depending on your TV, pressing the button may cycle through available inputs, or it may display a menu with a choice of inputs.
2. The video cable is not connected properly or the cable is faulty
- Check that the video cable is firmly connected to the back of your Roku player and to the HDMI or composite connector on the TV. If you have a Roku Streaming Stick, then make sure it is firmly connected to the HDMI connector on your TV.
- If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
3. There is a problem with the TV
- If you can, try connecting the Roku player to a different input on the TV to see if the problem is with connector on the TV.
- If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
4. Enable CEC or disable auto power savings
- If you do not see a picture after pressing a button on your Roku remote, it is possible that your player cannot "wake up" your TV over the HDMI connection. To fix this, make sure that HDMI-CEC is enabled on your TV. If you prefer your player never enters the low power mode, you can disable auto power savings.
5. If all else fails…
- Disconnect and reconnect all cables including the power cable.
Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator
