Hi @Stefanihayes,
Welcome to the Roku Community!
We would be more than happy to look further into this issue, but we will need more details. Please provide us with the following information:
We look forward to hearing your response and receiving your device details.
All the best,
Chel
Ok it just happened again, while in Apple TV channel. Sound got crackly then when out.
Apple TV Version 14.2 Build 89
Issue Report Tracker
Model: 9102R -Roku Streambar
Serial # YL008V811732 (2A1158811732)
Software Version 12.5.5 build 4174-95
GC Version 11.3.24
Timestamp: 2024-04-14T21:39:56Z
Issue ID 32-151-059
Hi @htporst,
Thanks for the follow-up!
We have passed along the additional information to the appropriate Roku team for further investigation. In the meantime, we appreciate your patience and understanding regarding this matter.
Please let us know. If there's anything else we can further assist you with aside from this,
All the best,
Chel