Discussions

[StreamerUser]

https://support.roku.com/article/360057488733

Is my Roku device compatible?

To determine if you can use AirPlay and HomeKit with your Roku device, you need to know the software version and device model. To find this information, go to the home screen and select Settings > System > About.

The Roku devices listed below support streaming with AirPlay 2:

Device Model

Roku TV™	Axxxx, Cxxxx, CxxGB, 7xxxx
Roku Streambar™	9102
Roku Smart Soundbar	9101, 9100
Roku Ultra	4800, 4670, 4661, 4662, 4660, 4640
Roku Premiere	4630, 4620, 3920
Roku Streaming Stick®+	3811, 3810

To use AirPlay and HomeKit, your compatible Roku device must be running Roku OS 9.4 or higher. Your Roku device checks for an update every 24-36 hours or you can manually check for a software update if necessary.

[Nickiminajbarb]

I updated my Hisense Roku tv but there still isn’t a tab to setup AirPlay and HomeKit

[RokuMary-F]

Hi @Nickiminajbarb,

Thanks for keeping in touch and for the note. I'd be happy to take a closer look to see how we can help.

A few questions here to better understand what you're experiencing: Have you check that your Apple device and Roku device are on the same wireless network. Could you also let us know the Roku OS version of your Roku device by going to the home screen and select Settings > System > About? 

We would recommend taking a look at our Support page for more information regarding Apple Airplay and Homekit: How do I use AirPlay and HomeKit with my Roku® streaming ...

Please keep us posted.

Thanks,

Mary

[ShantelJ]

Hi i have a Roku hisense tv with model # 32H4C+ on  software version 10.0.0 • build 4209-11 and no access buttons to AirPlay. Is my device not compatible? Thank you 

[RokuKariza-D]

Hey @ShantelJ

Thanks for the post.

For the accurate model number of your Hisense Roku TV, we suggest navigating to Settings > System > About. Once done, visit this link to know if your Roku TV is compatible with the AirPlay feature: How do I use AirPlay and HomeKit with my Roku® streaming device?

Let us know if you need more help!

All the best,
Kariza

[Shon23]

Hey my TV model is a 32H4030 with a software version 10.5.0 build 4210-90 and my iPhone cannot detect my tv with airplay. Both devices are on the same home internet and the Roku has airplay turned on. How can I make my phone detect the TV?

[RokuDanny-R]

@Shon23

Thanks for the inquiry.

Do you see Airplay and Homekit in your Settings?

Please keep us posted what you find out and we will be able to assist you further.

Thanks,
Dany

[Nayaalove26]

Hi i have a 43H4+ and i have the airplay and home-kit settings but literally every time i open it, it closes out on its on but the airplay sign shows up just before it does. Also on my phone my tv doesn’t even show up to add.

[RokuDanny-R]

@Nayaalove26

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What exactly is happening on screen? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny