@JenniferAnne wrote:
So I still have no live tv on my moms sharp roku, I’ve factory reset, I’ve updated every day, and nothing.
I'm sorry your mother has to experience this. Did the factory reset ask you to scan for channels? If it were me, I would go to Home>TV inputs>scan for antenna channels. (I would also choose hide streaming tv channels, unless you want those. I don't, at least not without a numeric keypad remote to access that many channels. And, certainly not without a continuous channel-up/down button which stopped working with the recent update. It seems like streaming channels might be better than nothing for your mother. But, I'm just saying that those may be aggravating too.).
It seems like scanning for channels wouldn't do anything that the factory reset wouldn't (if you really did the full reset which wipes everything clean, like the first day you plugged it in). Likewise there is Home>System>Power>system restart which shouldn't do anything that the factory reset didn't. But, I'd try that too just to see. I'd disable Fast TV start in that Power menu. I think I've seen people say it causes problems.
One option which might be less expensive is to purchase an external antenna tuner which outputs HDMI. You could connect that to the Sharp/Roku tv's HDMI input (assuming there is one). Your mother could watch broadcast tv that way (using the remote the external tuner comes with). I'm not familiar with these. I just googled and the term for them seems to be "digital tv tuner hdmi output." They're not too expensive ($30 US). An example product name is "Mediasonic Homeworx." (I'm not recommending that product. I know nothing about it. Just giving an example of the type of device I'd be looking at.).
"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.
