I will advise you of the very same thing I have sent to Roku's legal counsel through the medium listed below, and this reply and my response will also be noted for further review.
Ma'am, this is clearly an intentional act on behalf of a knowing plaintiff. The assertion of this becoming an issue after an update without providing a glimpse of accountability and solution illustrates that clearly.
Respectfully, your reply is laden in absolute untruth.
This serves as a good faith notice on behalf of consumers
ATTN: ROKU
Stephen Kay
Senior Vice President and General Counsel, Roku, Inc.
1701 Junction Court, Suite 100, San Jose, CA 95112
generalcounsel@roku.com
Phone number: 408-556-9391
Fax number: 408-364-1260
Notice of Intent
This is on behalf of consumers effected as discussed in the thread below.
Though Roku and TCL are assigning blame on one another, it is mutually agreed that this issue has arisen shortly after the “updates”
While this poses no solution, it does clarify both parties collusion to defraud consumers through unabashed admission that the issue in question was a result of both parties negligence, or ignorance, in coding the update. This thread starts in October 2022, before many consumers in this thread bought their devices, yet the intermittent and random conclusion of all consumers having encountered this issue indicates a deliberate and knowing act on behalf of TCL and Roku.
This is a notice of intent in lieu of a statement and solution from Roku in this matter. This is not a solicitation of inquiry regarding the fault of TCL or Roku and it is advised that it not be treated as such, it is solicitation of remedy. In lieu, this is a notice of good faith.
Please advise of Rokus official position in the matter so consumers, as a whole, can act accordingly. Thank you.
