Discussions

[grancie]

I have the same problem with my Roku TV. There’s an icon showing a group of audio outputs including headphones, but in the menu there is no headphone option, even though there IS a wireless speaker option, which means to me that it is bluetooth capable.

[RokuTakashi · Accepted solution]

Hi, @grancie

We appreciate you for posting, and welcome to the Roku Community.

Before you can begin streaming Bluetooth audio, you need to pair your headphones to your compatible Roku streaming device. This is done through a discovery process which allows Bluetooth devices to register information about each other and then make a secure wireless connection. Because this pairing information is retained even when Bluetooth devices are powered off, it is typically only necessary to pair your Bluetooth device one time. After you complete the pairing process, your headphones will appear in the list of paired devices and a headphone icon will appear on the television screen when adjusting volume.

Use the steps below to pair your headphones:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select Remotes & devices
4. Select Wireless headphones
5. Select Add new wireless headphones
6. Turn on your Bluetooth headphones and put them in pairing mode
7. Wait while your Roku device scans for Bluetooth headphones. This can take up to 30 seconds.
8. Select your Bluetooth headphones from the list of available devices

• Note: The Wireless headphones menu option will only appear on a compatible Roku device.

For more information with connecting your headphones to your Roku TV including steps and guide on how to successfully connect , kindly visit How to use Bluetooth headphones for Headphone Mode on your Roku streaming device

If thre's anything we can do to assist further, please let us know.

Best wishes,
Kash

[renojim · Accepted solution]

@grancie, what @RokuTakashi failed to mention is that only certain Roku TVs made by Roku themselves support Bluetooth speakers/headphones (listed in the link to the support article provided).  That generic graphic you're seeing doesn't mean much.  The only wireless speakers other Roku TVs support are Roku wireless speakers which are not Bluetooth.  You can use your Bluetooth headphones combined with the mobile app's "private listening" feature.

Roku Mobile App - Free for iOS® or Android™ | Roku

[Mazmaz]

Fantastic,  just to note auto sleep needs to be switched off for the roku app

On android that's:

Device care/ Battery/ Backend usage limits/ Never auto sleeping apps

[silverxpup]

What happened to this option???? I just got gaslit by support saying it never existed????

[renojim]

@silverxpup, it never existed for Roku TVs manufactured by TCL.