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Justdann
Binge Watcher

Only live tv display incorrect time

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Only on the Live TV channel guide is the time incorrect. It is currently only showing programs 8 hours from now.

Checked the "home" screen and the time is correct

Reset power, checked for any updates, rescan tv input, all had no errors but did not resolve the issue. 

Time adjustment appeared aprox 6 days ago and it is the same issue on multiple TVs

Running software version 14.1 on TLC and Sanyo TVs.

Any suggestions would be appreciated 

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RokuArjiemar
Retired Moderator

Re: Only live tv display incorrect time

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@Justdann,

We appreciate you for posting in the Roku Community!

Thank you for contacting us about the issue you’re experiencing with your Roku TV channel guide. We understand that the time display is incorrect, showing a discrepancy of half an hour. We are here to help you resolve this issue.

Please ensure you are not using a VPN for another region. If you are not, check that your zip code is correct in the main system menu and verify that the time zone in the time menu is set accurately.

If you have an antenna connected to your Roku TV and the list of "over-the-air" channels you see in Live TV Channel Guide does not match your area, try entering your zip code in the Settings menu on your Roku TV using the steps below.

  1. Press Home on your Roku TV remote  
     
  2. Scroll and select Settings
  3. Select System
  4. Select the Zip code and enter your zip code
  5. Press OK to update the zip code

After you enter your zip code, you need to set up the Live TV input again and let your Roku TV re-scan the "over-the-air" channels.

For more detailed information, please check how to find TV listings using the Live TV Channel Guide.

Please keep us posted on what you find out. We will be happy to continue assisting you. We look forward to hearing from you.

Thanks,
Arjiemar

 

Arjiemar
Roku Community Moderator

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RokuArjiemar
Retired Moderator

Re: Only live tv display incorrect time

Jump to solution

@Justdann,

We appreciate you for posting in the Roku Community!

Thank you for contacting us about the issue you’re experiencing with your Roku TV channel guide. We understand that the time display is incorrect, showing a discrepancy of half an hour. We are here to help you resolve this issue.

Please ensure you are not using a VPN for another region. If you are not, check that your zip code is correct in the main system menu and verify that the time zone in the time menu is set accurately.

If you have an antenna connected to your Roku TV and the list of "over-the-air" channels you see in Live TV Channel Guide does not match your area, try entering your zip code in the Settings menu on your Roku TV using the steps below.

  1. Press Home on your Roku TV remote  
     
  2. Scroll and select Settings
  3. Select System
  4. Select the Zip code and enter your zip code
  5. Press OK to update the zip code

After you enter your zip code, you need to set up the Live TV input again and let your Roku TV re-scan the "over-the-air" channels.

For more detailed information, please check how to find TV listings using the Live TV Channel Guide.

Please keep us posted on what you find out. We will be happy to continue assisting you. We look forward to hearing from you.

Thanks,
Arjiemar

 

Arjiemar
Roku Community Moderator
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