Discussions

[Jabbar]

I have a Hisense Roku TV. All of a sudden Smart View can't find MY television. However, Smart View on my phone can find EVERY other TV within 50 yards including the neighbors. 

[RokuTakashi]

Hi, @Jabbar 

Welcome!

I understand the issue you've experienced with the Smart View on your Roku TV. I'm here to help.

Let's try a troubleshooting step to address the issue.

1. Press Home  on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Once performed, check if you're able to connect the Smart View on your Roku TV.

Give this a try!

Thanks,
Roku Community Team