Discussions

[SADIE2018]

Apps will open on my tv but then when i choose a show it goes black screen. all my other tvs work fine, Just my roku Hisense tv does not

[qmccreagh]

I've actually gotten rid of this TV in favor of a VIZIO TV that works perfectly fine with no glitches. Roku should work on their product.

[RokuTakashi]

Hi, @qmccreagh @SADIE2018 

Thanks for reaching out.

I'd like to gather additional details on the issue you've raised with us in this thread.

Share us with the information below:

• When did the issue start?
• What specific app/s are having the issue?
• Have you tried any troubleshooting steps?

Keep us posted.

Thanks,
Roku Community Team

[LLewis]

I am getting this message. Couldn't open YouTube because there is not enough space. Please one or more of your installed  apps and try again.  I removed several apps and I still get the same message. This started happenine about 3 hours ago.

[LLewis]

Should read 'Please remove one or more'

[renojim]

After you removed the apps did you perform a System restart from Settings->System->Power or simply unplugged the power cord briefly?

[RokuTakashi]

Thanks for your reply, @LLewis 

One of our Roku streaming experts, @renojim has provided a helpful troubleshooting step.

You can perform it to resolve the issue.

Hope it helps!

Thanks,
Roku Community Team