I have a Roku TV and all of a sudden when I click on an App none of them work. I checked them on my other devices and they work but they are just frozen on the Roku TV. What to do please
Hi, @diana310.
Welcome and thank you for posting here in the Roku Community!
We understand that you're having an issue with the apps on your Roku streaming device. We are here to assist you.
Could you please try updating the software of your streaming device?
Here are the steps:
If it doesn't work, try restarting your streaming device.
Furthermore, you may also follow these steps on how to check the connection to your home network and the internet
We hope you'll find this helpful information. Let us know if you still have any questions.
Regards,
Reynan
The first thing to try is a "System restart" found under Settings->System->Power. You should also probably try a "Software update" found under Settings->System.
Thank you so much for your help
System update and power settings did not work
How did you get it working? Same problem here. No programs will load on any of my streaming platforms in the Roku home screen.
Hi @diana310,
Thanks for the first post to the Roku Community!
We understand you are having trouble streaming on your Roku TV and would like to know how to identify and resolve this issue.
Refer to these questions to better identify the issue you're experiencing:
With more detailed information, we'll be able to assist you further.
All the best,
Chel
Hi, @diana310.
Welcome and thank you for posting here in the Roku Community!
We understand that you're having an issue with the apps on your Roku streaming device. We are here to assist you.
Could you please try updating the software of your streaming device?
Here are the steps:
If it doesn't work, try restarting your streaming device.
Furthermore, you may also follow these steps on how to check the connection to your home network and the internet
We hope you'll find this helpful information. Let us know if you still have any questions.
Regards,
Reynan