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koltyn
Newbie

Live TV time is 15 minutes behind actual time

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Sometime over the last 3 weeks or so my Live TV display time drifts and loses time. If I reboot the TCL TV the time syncs up again. I rebooted it probably 5 days ago when I first noticed the time drift and it resolved itself. Right now it is about 15 minutes behind the actual time. All other apps that I use display the correct time. I’m running version 12 of the Roku software. If this is a known problem I’ve just overlooked where it might be documented.

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RokuTakashi
Community Moderator
Community Moderator

Re: Live TV time is 15 minutes behind actual time

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Hi @koltyn,

A warm welcome to the Roku Community!

Thanks for letting us know about this behavior you've experienced. We want to help. We recommend to perform a system restart by navigating to  restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).

Let us know how this works.

All the best,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: Live TV time is 15 minutes behind actual time

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Hi @koltyn,

A warm welcome to the Roku Community!

Thanks for letting us know about this behavior you've experienced. We want to help. We recommend to perform a system restart by navigating to  restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).

Let us know how this works.

All the best,
Kash

Takashi O.
Roku Community Moderator
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