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Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
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Charmed
Newbie

Re: Hisense Roku TV has sound but no picture.

After troubleshooting what I find is the lamp needs to be replaced. 

Onyx2002
Newbie

Re: Hisense Roku TV has sound but no picture.

Were you able to perform the repair yourself? How did you resolve the issue? 
any info appreciated. 

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RokuTakashi
Community Moderator
Community Moderator

Re: Hisense Roku TV has sound but no picture.

Hi @Onyx2002,

Welcome to your first post here in the Roku Community!

We hear your concern, and we would want to chime in to help. Would you mind us asking for more detailed about the issue you've encountered? What brand of Roku TV do you currently have? In addition, when did you notice this issue started to occur, and were there any changes you've made that got your Roku TV to this situation?

Your response would be much appreciated.

All the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos

Re: Hisense Roku TV has sound but no picture.

I’ve tried everything and it’s still not w

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Re: Hisense Roku TV has sound but no picture.

Mine is only a year old. Tried everything and still no pic but I get sound

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Re: Hisense Roku TV has sound but no picture.

Karla, this did not fix the problem

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RokuJechealR
Community Moderator
Community Moderator

Re: Hisense Roku TV has sound but no picture.

Hi @Griffgreene,

Welcome to the Roku Community!

It seems like you've already taken fantastic troubleshooting steps. We suggest reaching out directly to the TV manufacturer for further assistance about this.

You can reach them here.

Please let us know if there's anything else we can help you with.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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Brucergoku
Channel Surfer

Hisense Roku TV has sound but no picture.

I tried but I can barely see the picture

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RokuJanadeeK
Community Moderator
Community Moderator

Re: Hisense Roku TV has sound but no picture.

Hi @Brucergoku,

Thanks for informing us.

May we know what options from this thread you have tried so far? Also, for what brand of TV is this issue occurring? Lastly, this concern might suggest internal issues with the TV; thus, as other moderators have suggested, you can try to reach out to the TV manufacturer for additional assistance, as this may be known on their end.

Please keep us posted on what you find out.

Sincerely,
Janadee

Nadee K.
Roku Community Moderator
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Brucergoku
Channel Surfer

Hisense Roku TV has sound but no picture.

I tried the reset and I tried  unplugging  for 10 mins still does the same thing

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