Discussions

[Rebecca24]

I have a 43s431 TCL ... I'd  like someone to send me or direct me to a pic of the inside the tv all the boards ....  also when I plug in the tv it flashes the red  screen goes off then does it again ... then the white light goes out n doesn't co.e back on .....why?

[RokuReynan-L]

Hi, @Rebecca24.

We appreciate you reaching us here in the Roku Community!

We understand that you're having an issue with your TCL Roku TV screen that flashes red and white. 

In this case, it could be a hardware issue, and it is highly recommended that you directly raise your concern to your TV manufacturer. We only support your TV's running software operating system, which does not include hardware issues.

You may reach them at TCL Support

We hope this will be sorted out soon.

Regards,
Reynan