Discussions

[Cooper1957]

It keeps fingering and moving by its self tried setting it again won’t happen 

[RokuJechealR]

Hi @Cooper1957,

Welcome, and thanks for posting to the Roku Community!

We understand you are having trouble with your Roku device. We'd like to know how we can help, but we need more details.

For us to help you better, we will ask a set of questions to isolate the issue:

• What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
• When did you start seeing the glitches?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• Does the issue occur only when streaming on a specific channel, or are all the channels installed on your Roku device?
• Can you specify the troubleshooting steps you have taken to resolve the issue?

With more detailed information, we'll be able to assist you further.

All the best,
Chel

[MarleneHaddock]

I have red and blue vertical flickering on my Roku screen. I've unplugged the TV. I've completed a restart on the TV and I've implemented a factory reset to no avail. The power source and cables are secure and I'm coming to the impression that the TV is failing. It's only 2 years old. What more can be evaluated?

[RokuReynan-L · Accepted solution]

Hi @MarleneHaddock,

Welcome to the Roku Community!

Thanks for letting us know that you are having an issue with your Roku that has vertical flickering on the screen. We would be glad to assist you with this concern.

In this case, we highly suggest contacting your TV manufacturer for further assistance as this may be a hardware issue.

You can visit this support article to check your TV Manufacturer's Support

If you need further clarification and assistance, please don't hesitate to let us know.

Regards,
Reynan

[ShopperLM]

Thanks so much. Just unplugging for a couple minutes did the trick. Greatly appreciated!