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My Tv is roughly 2 years old, never had a problem at all. The other day I was watching a show, and all of a sudden my screen started glitching out, it’s giving out static pixels in certain parts of the screen but covers about half of the screen making my tv useless to watch anything, any solutions?
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- Power-cycle your Roku TV: unplug it from the wall power outlet and plug it back in.
- If possible, restart your Roku TV by going to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
- Last resort, kindly try a factory reset: Go to Settings > System > Advanced system settings > Factory reset.
Kind regards,
Janadee
Roku Community Moderator
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Thanks for keeping us in the loop, @Tylerpoolos!
What specific Roku TV is affected? Could you send us a clip of the issue for investigation purposes?
Additionally, if the suggested troubleshooting steps above did not fix the issue, we would recommend reaching out to the TV manufacturer, as this may be a hardware issue that will require their expertise. You can refer to this link to directly contact support for your Roku TV.
Keep us posted with your findings.
Best regards,
Janadee
Roku Community Moderator
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Hi @MarleneHaddock,
Welcome to the Roku Community!
Thanks for letting us know that you are having an issue with your Roku that has vertical flickering on the screen. We would be glad to assist you with this concern.
In this case, we highly suggest contacting your TV manufacturer for further assistance as this may be a hardware issue.
You can visit this support article to check your TV Manufacturer's Support
If you need further clarification and assistance, please don't hesitate to let us know.
Regards,
Reynan
Roku Community Moderator
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Thank you for posting in the Roku Community!
We appreciate you reaching out about the flickering screen issue on your Roku TV. We're here to help you resolve the issue and ensure you can enjoy your TV without any hassle.
Do you have a Roku Branded TV or a Roku TV?
A Roku Branded TV is manufactured by Roku (Roku TV Select and Roku TV Plus), while a Roku TV is produced by a Roku partner such as TCL or Sharp.
For more detailed information about how to determine the difference between a Roku branded TV and a Roku TV, visit our Support page here: How to know if you have a Roku TV
If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), feel free to contact Roku Support.
For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?
If you need additional help with your Roku TV, please feel free to contact your Roku TV manufacturer.
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar
Roku Community Moderator
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- Power-cycle your Roku TV: unplug it from the wall power outlet and plug it back in.
- If possible, restart your Roku TV by going to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
- Last resort, kindly try a factory reset: Go to Settings > System > Advanced system settings > Factory reset.
Kind regards,
Janadee
Roku Community Moderator
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Re: Glitchy Flickering Screen
If this has been done, includng updates and darkening the screen and its not working, what is the next move?
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Thanks for keeping us in the loop, @Tylerpoolos!
What specific Roku TV is affected? Could you send us a clip of the issue for investigation purposes?
Additionally, if the suggested troubleshooting steps above did not fix the issue, we would recommend reaching out to the TV manufacturer, as this may be a hardware issue that will require their expertise. You can refer to this link to directly contact support for your Roku TV.
Keep us posted with your findings.
Best regards,
Janadee
Roku Community Moderator
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Re: Glitchy Flickering Screen
I've factory reset my brand new out of the box TV and it still is flickering. Is it just broken?
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Re: Glitchy Flickering Screen
If I had a brand new TV acting that way, I wouldn't fool with it. Return it while you can.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
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Re: Glitchy Flickering Screen
It did not work
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Re: Glitchy Flickering Screen
Welcome to the Roku Community, @Me13421
Thanks for reaching out. We'd be happy to help you with your concern about your TCL Roku TV.
Kindly provide us with additional information so we can assess your concern better and provide an accurate resolution. Let us know the following:
- When did you start seeing the glitches? Did something happen that might be the cause of this?
- Is this happening on a specific channel only? If so, kindly specify.
- Did your TCL Roku TV recently receive any software updates that might trigger the glitches? If so, kindly let us know your currently running software version. (Settings > System > About)
- A photo of the glitches you're referring to for reference.
We'll be looking forward to your response as we are eager to help you get back on streaming.
Best regards,
Carly
Roku Community Moderator
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Re: Glitchy Flickering Screen
None of the things you say do work, my tv is flickering and I’ve tried everything and nothing has worked
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Re: Glitchy Flickering Screen
Welcome to the Roku Community, @Nelly-17!
Thanks for reaching out. We'd be happy to help you determine the cause and provide you with the most accurate resolution.
Before proceeding, we'd like to assess your concern better, and it would be great if you could provide us with additional information as requested above post.
We'll be looking forward to your response.
Best regards,
Carly
Roku Community Moderator