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Cgatlin18
Newbie

Glitchy Flickering Screen

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My Tv is roughly 2 years old, never had a problem at all. The other day I was watching a show, and all of a sudden my screen started glitching out, it’s giving out static pixels in certain parts of the screen but covers about half of the screen making my tv useless to watch anything, any solutions?

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2 Solutions

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RokuJanadeeK
Community Moderator
Community Moderator

Re: Glitchy Flickering Screen

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Thanks for bringing this issue to our attention. We understand that you are having display issues with your Roku TV. We're glad to help you with this.
 
Kindly try performing the below steps to see if you can resolve the issue:
 
  1. Power-cycle your Roku TV: unplug it from the wall power outlet and plug it back in.
  2. If possible, restart your Roku TV by going to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
  3. Last resort, kindly try a factory reset: Go to Settings > System > Advanced system settings > Factory reset. 
We hope one of these fixes the issue. Kindly keep us posted.

Kind regards,
Janadee
Nadee K.
Roku Community Moderator

View solution in original post

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RokuJanadeeK
Community Moderator
Community Moderator

Re: Glitchy Flickering Screen

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Thanks for keeping us in the loop, @Tylerpoolos!

What specific Roku TV is affected? Could you send us a clip of the issue for investigation purposes?

Additionally, if the suggested troubleshooting steps above did not fix the issue, we would recommend reaching out to the TV manufacturer, as this may be a hardware issue that will require their expertise. You can refer to this link to directly contact support for your Roku TV.

Keep us posted with your findings.

Best regards,
Janadee

Nadee K.
Roku Community Moderator

View solution in original post

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4 REPLIES 4
RokuJanadeeK
Community Moderator
Community Moderator

Re: Glitchy Flickering Screen

Jump to solution
 
Thanks for bringing this issue to our attention. We understand that you are having display issues with your Roku TV. We're glad to help you with this.
 
Kindly try performing the below steps to see if you can resolve the issue:
 
  1. Power-cycle your Roku TV: unplug it from the wall power outlet and plug it back in.
  2. If possible, restart your Roku TV by going to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
  3. Last resort, kindly try a factory reset: Go to Settings > System > Advanced system settings > Factory reset. 
We hope one of these fixes the issue. Kindly keep us posted.

Kind regards,
Janadee
Nadee K.
Roku Community Moderator
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Re: Glitchy Flickering Screen

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If this has been done, includng updates and darkening the screen and its not working, what is the next move?

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RokuJanadeeK
Community Moderator
Community Moderator

Re: Glitchy Flickering Screen

Jump to solution

Thanks for keeping us in the loop, @Tylerpoolos!

What specific Roku TV is affected? Could you send us a clip of the issue for investigation purposes?

Additionally, if the suggested troubleshooting steps above did not fix the issue, we would recommend reaching out to the TV manufacturer, as this may be a hardware issue that will require their expertise. You can refer to this link to directly contact support for your Roku TV.

Keep us posted with your findings.

Best regards,
Janadee

Nadee K.
Roku Community Moderator
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Re: Glitchy Flickering Screen

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You are right, I agree with you.

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