Glitchy Flickering Screen
- 12 months agoHi Cgatlin18,Thanks for bringing this issue to our attention. We understand that you are having display issues with your Roku TV. We're glad to help you with this.Kindly try performing the below steps to see if you can resolve the issue:
- Power-cycle your Roku TV: unplug it from the wall power outlet and plug it back in.
- If possible, restart your Roku TV by going to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
- Last resort, kindly try a factory reset: Go to Settings > System > Advanced system settings > Factory reset.
We hope one of these fixes the issue. Kindly keep us posted.
Kind regards,
Janadee - 11 months ago
Thanks for keeping us in the loop, Tylerpoolos!
What specific Roku TV is affected? Could you send us a clip of the issue for investigation purposes?
Additionally, if the suggested troubleshooting steps above did not fix the issue, we would recommend reaching out to the TV manufacturer, as this may be a hardware issue that will require their expertise. You can refer to this link to directly contact support for your Roku TV.
Keep us posted with your findings.
Best regards,
Janadee - 9 months ago
Hi MarleneHaddock,
Welcome to the Roku Community!
Thanks for letting us know that you are having an issue with your Roku that has vertical flickering on the screen. We would be glad to assist you with this concern.
In this case, we highly suggest contacting your TV manufacturer for further assistance as this may be a hardware issue.
You can visit this support article to check your TV Manufacturer's Support
If you need further clarification and assistance, please don't hesitate to let us know.
Regards,
Reynan - 6 months ago
Thank you for posting in the Roku Community!
We appreciate you reaching out about the flickering screen issue on your Roku TV. We're here to help you resolve the issue and ensure you can enjoy your TV without any hassle.
Do you have a Roku Branded TV or a Roku TV?
A Roku Branded TV is manufactured by Roku (Roku TV Select and Roku TV Plus), while a Roku TV is produced by a Roku partner such as TCL or Sharp.
For more detailed information about how to determine the difference between a Roku branded TV and a Roku TV, visit our Support page here: How to know if you have a Roku TV
If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), feel free to contact Roku Support.
For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?
If you need additional help with your Roku TV, please feel free to contact your Roku TV manufacturer.
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar