Forum Discussion

IMBatman2's avatar
IMBatman2
Newbie
2 years ago
Solved

Roku Turning TV On Randomly

I'm dealing with the same (having to unplug the Roku or deal with the TV coming on randomly throughout the day. This is a problem with my newer Roku device, which I purchased after my last Roku device continually posted an on-screen message that it was overheating. It would be really nice to have one that simply works the way its supposed to.  Please figure out the issue, Roku! 

  • atc98092's avatar
    atc98092
    2 years ago
    Ajq wrote:

    Why would I need to go back to home instead of just powering down?

    The Roku player never turns off, unless you are unplugging or otherwise removing power. If you simply turn the TV off while the Roku is streaming, the Roku does not automatically stop. The streaming content can turn your TV back on (it's something that can happen via the CEC protocol). So by always going to the home screen you stop any streaming and the Roku won't send a signal to the TV to power back on.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    8 months ago

    Hi Sparky6,

    Welcome to the Roku Community!

    We get that your Roku TV is automatically turning on. No worries, we are here to assist you with this issue.

    We suggest you try the following and see if this works for you.

    System restart your Roku TV:
    Press Home on your Roku remote > Scroll and select Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.

    Turn off Fast TV start:
    Press Home on your Roku remote > Scroll and select Settings > Select System > Select Power > Fast TV start > Remove the check mark on Turn on Fast TV start.


    We hope you find this information helpful. If the issue persists please let us know.

    Regards,
    Riamie

    If the issue persists, please let us know

46 Replies

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi IMBatman2,

    Greetings from the Roku Community!

    We appreciate you letting us know about your Roku device that randomly turns on. We'd like to know more about it so we can further assist you. Are you making sure you're back on the home screen after finishing what you're watching to secure the Roku device that is no longer streaming? Furthermore, are you keeping your physical remote out of reach, and do you have a Roku mobile app? 

    Please make sure that you go back to Home after streaming. Your physical remote should also be out of reach to prevent anyone from accidentally touching the buttons to turn it on, and if you have a Roku mobile app, please ensure that it is closed to avoid it from unintentionally turning on your Roku device.

    Kindly keep us informed, and we will be here to help you.

    Kind regards,
    Eunice

    • Ajq's avatar
      Ajq
      Newbie
      2 years ago

      Why would I need to go back to home instead of just powering down?

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        2 years ago
        Ajq wrote:

        Why would I need to go back to home instead of just powering down?

        The Roku player never turns off, unless you are unplugging or otherwise removing power. If you simply turn the TV off while the Roku is streaming, the Roku does not automatically stop. The streaming content can turn your TV back on (it's something that can happen via the CEC protocol). So by always going to the home screen you stop any streaming and the Roku won't send a signal to the TV to power back on.

  • Txkat123's avatar
    Txkat123
    Newbie
    10 months ago

    I have a Roku box with an old-school TV. I will turn everything off at night, but I will wake up in the middle of the night to find that the Roku box and the blue light has turned back on. I will turn it off and then it comes back on later in the evening again. Why does it keep coming on? My old Roku never did this, nor the other Roku devices I have in my house. It’s just this newer one. And may I say the blue light is quite bright with the lights off. 

    • Sparky6's avatar
      Sparky6
      Newbie
      8 months ago

      I'm having the same issue. I'll come home and the tv is on.

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        8 months ago

        Hi Sparky6,

        Welcome to the Roku Community!

        We get that your Roku TV is automatically turning on. No worries, we are here to assist you with this issue.

        We suggest you try the following and see if this works for you.

        System restart your Roku TV:
        Press Home on your Roku remote > Scroll and select Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.

        Turn off Fast TV start:
        Press Home on your Roku remote > Scroll and select Settings > Select System > Select Power > Fast TV start > Remove the check mark on Turn on Fast TV start.


        We hope you find this information helpful. If the issue persists please let us know.

        Regards,
        Riamie

        If the issue persists, please let us know

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      10 months ago

      Is it actually turning the TV on, or are you just seeing the light on the Roku player? They do wake up in the middle of the night to check for updates, but that shouldn't be turning your TV on. See my comment above about One Touch Play if it is actually turning the TV on.

    • Belkatem's avatar
      Belkatem
      Binge Watcher
      9 months ago

      What do I do if I can't get it to stop cycling through the start screen? I've done all the things, reset for 20 seconds, power for 20 seconds, unplugging for several hours, change power outlet... it's still cycling and not responding to the remote at all. 

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        9 months ago

        To perform a factory reset, you have to hold the button a minimum of 30 seconds, not 20. If it continues to restart after a factory reset, then the device has a significant problem and likely cannot be fixed. You didn't say what model player you have, but electronics can fail. Sometimes it takes years, sometimes much faster. 

  • Leannek18's avatar
    Leannek18
    Streaming Star
    4 months ago

    My new tv does the same. i turn it off at night, and when i wake up in the morning it's on. i live alone so i know no one is turning it on. i have contact roku many times and they keep saying they will get back to me, but never do.

    • SJMaye's avatar
      SJMaye
      Roku Guru
      4 months ago

      I am in the middle of working with Roku Support on this.  We think it has been narrowed down to a defective remote control.  We have removed the batteries from the remote and using another one.  It has not turned itself on anymore, but it has only been a couple days.

      • Leannek18's avatar
        Leannek18
        Streaming Star
        4 months ago

        That's good news. Did they send you a new remote or did you have to buy it?