Discussions

[mww3]

Same issue here on TCL Roku TV. Experiencing in similar timeframe over last few days. Agree with other poster on it likely being update/build related. Have tried zip code updates, channel rescan, full restarts... Anybody find a solution?

[Tagliarino]

I have tried all of the recommendations and nothing works. I’ve had this insignia Roku tv with no issues for over five years This only started about a week ago. I don’t understand how Roku cannot fix an issue that began with their latest update!  Please keep posting suggestions. This is ridiculous 

[Tagliarino]

Interesting that Roku cannot find a solution other than “try what someone else suggested” 

how about coming up with a patch for all of us

[AvsGunnar]

@Randy59 

Could be a Roku issue but could also be an error from the EPG (electronic program guide) server.  Have you checked an online EPG or OTA program guide to see if it showing similar/different info for your area on those channels.

[jurassical]

I have similar issues. For example, CBS channel KGPE 47.1 Fresno CA has a Court TV ICON with Court TV program info in the guide. However, the pop-up shows the correct info.  This has been an issue for several weeks now.  No amount of rebooting, rescanning or theme changing helps. 

Hoping someone will get this fixed.

Thanks.

[hietpasmd22]

Hello. My tv guide on my tcl roku tv is not showing the correct channel. The channel 11.1 is Kare11 but on the guide it says it is true crime network. When I click on 11.1, Kare11 plays. 

I tried restarting my tv, changing the zip code and rescanned for channels multiple times. Any ideas on how I can correct my TV guide?

[yesroc]

I have roku 55 inch and having same issue .  I did factory reset and did not fix issue.  Programs are correct but channel info is not. Tried reinstall wifi no change.

[AvsGunnar]

@hietpasmd22 

Seeing this issue complaint increasing in the Community.  I believe it is a bug in OS11 affecting different RokuTV manufacturers.  I have yet to come across a resolution or helpful tip that I can pass on to you.  Will likely only be resolved by a future build update.

[DBDukes]

Tagging @RokuDanny-R @RokuMary-F @RokuKariza-D 

[Donald2827]

Same issue, guide is not accurate, Help