Discussions

[Avie]

When I turn off my TV either a sleep timer or just with the remote it buzzes really loud from the speakers and doesn’t turn off for an hour. It’s been like this since I got the TV. I’ve tried restarting it and it does not work. In order to turn off the noise the TV is making it has to be unplugged. Any suggestions on how to fix this.

[RokuJharra-Q · Accepted solution]

Thanks for keeping us posted, @Avie!

We understand that you are experiencing an issue with the audio of your Roku TV, and we are here to assist you. This problem may be caused by defective hardware or incorrect audio settings. Please follow the troubleshooting steps below to determine if they make any difference.

1. Go to Home, then Settings, then System, and select System Restart.
2. Press the Star button on your remote while playing any content on Roku.
3. Select Sound settings.
4. Use the plus-shaped directional pad in the center of your Roku remote to switch the Volume mode to the desired setting.

  - Leveling: Enables consistent volume across different types of entertainment, so you do not have to change the volume every time you switch channels or a commercial comes on.

Please let us know if following these steps helped to resolve the issue. We will be happy to assist you further. 

Best regards,
Jharra

[LilDee]

Hello, we tried these steps and still hear the same buzzing noise when our Roku TV is off. Is there anything else we can do?

[RokuJechealR · Accepted solution]

Hi @LilDee,

Thanks for the post, and welcome to the Roku Community!

We're sorry to hear that the buzzing noise issue on your TV persists after taking the steps provided above on this thread, and we apologize for any inconvenience this issue has caused you.

In this case, it looks like a hardware issue, and we recommend contacting your TV manufacturer to report the issue and request additional support.

Each Roku TV manufacturer provides direct support and warranty services for its Roku OS products.

For a list of Roku TV manufacturer's contact information, visit our Community post here:
Contacting Support for Your Roku TV

We appreciate your understanding.

All the best,
Chel

[Gemini_95]

I’ve tried these steps it stopped whistling it’s more like a little puttering.