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ElaineG
Newbie
4 weeks ago

Roku TV keep cutting itself off

My Roku TV in my bedroom keeps cutting itself off, very upsetting 

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2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator
4 weeks ago

Re: Roku TV keep cutting itself off

Hi @ElaineG,

Welcome to the Roku Community!

Thanks for letting us know about this issue you had with the Roku TV—it cuts off by itself. We're happy to investigate further.

  • What is the brand of your Roku TV? (Hisense, TCL, Onn, etc.)
  • When did the issue start?
  • Is the issue happening on all contents/channels or is this isolated to 1 content/channel? (Specify)
  • What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,
The Roku Community Team

John
Roku Community Moderator
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Milztara608
Reel Rookie
3 weeks ago

Re: Roku TV keep cutting itself off

Because you have it set to cutoff 

 

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