Thanks for following up, @KorieG.
We understand and apologize for the inconvenience that this issue has caused you. We have no update to provide at this time, but once more information is available, we'll be sure to update this Community thread.
We are working diligently to address your concern as soon as possible; your patience and understanding are much appreciated.
All the best,
Chel
Jecheal R.
Roku Community Moderator