Channels & viewing

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RokuLianna
Retired Moderator

Re: Unable to download a movie

Hi @ricky023

Thank you for the post.

Yes, we are actively working to address and resolve the issue you raised. Our appropriate team is diligently investigating the problem and taking steps forward to find a solution. We understand the importance of resolving this matter promptly to improve the user experience.

Rest assured that once more information becomes available, I will update this Community thread accordingly. We appreciate your patience and understanding as we work towards resolving the problem. If you have any further questions or concerns, please feel free to let me know.

Thank you for your feedback and for bringing this to our attention.


Warm regards,
Lianna

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