Channels & viewing

[Harleighcasto3]

My Roku has recently stopped allowing me to watch on platforms I’ve used multiple times. Saying “there’s no room” for it. I’ve deleted almost every “app” to where I only have 5 apps and it’s still saying I have no room. I’m so confused please help. I’m getting aggrevated.

[makaiguy]

This usually is a symptom of the Roku's memory cache getting corrupted.  A system restart should clear it.  You'll find the "System restart" option under "Settings > System > Power" for Roku TVs and some Roku streamer models. On models without a Power option, it's under "Settings > System".

If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a few seconds then plugging it back in and waiting for it to restart.

[RokuTakashi]

Hi, @Harleighcasto3 

Greetings, and welcome to the Roku Community.

We appreciate you for letting us know about the issue you have encountered with your Roku device not allowing you to access and install apps, and we're here to assist. 

• What apps do you specifically access?
• What specific Roku device you are having issues with?
• When did you encounter the issue, and what error codes appear on your screen?

In the meantime, we recommend performing the troubleshooting steps below to resolve the issue:

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart.

Please keep us posted on what you find out.

Best wishes,
Kash