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Sunrise3ts
Newbie
‎02-27-2023 05:03 PM

USA network app giving anyone else issues

Is anyone else having issues with a continuance playing of the USA network live playing one show after another as it did 2 months ago.. I keep getting the back and am error statement .. and frankly I am tired of it.. normally that's a call for an update... thanks in advance for any future replies or ideas on the help for it... now time for Monday Night Raw ..

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3 REPLIES 3
RokuLianna
Retired Moderator
‎02-27-2023 05:19 PM

Re: USA network app giving anyone else issues

Hi @Sunrise3ts

Welcome to the Roku Community!

Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

With detailed information, we will be better able to assist you.


Warm Regards,
Lianna

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Mikewhite1972
Newbie
‎03-11-2024 06:01 PM

Re: USA network app giving anyone else issues

It won't play live for me or wwe programming.

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RokuCarly
Community Moderator
Community Moderator
‎03-12-2024 11:26 AM

Re: USA network app giving anyone else issues

A warm welcome here in the Roku Community, @Mikewhite1972!

Our sincerest apologies for any inconvenience this may have caused and no worries! We're here to suggest troubleshooting steps to help you get back on streaming-affected channels like WWE.

Before we proceed, may we first know if there are error messages prompted when you try to access the channel? If so, kindly let us know. Also, we recommend performing the following steps to help you troubleshoot the affected channels:

  1. Remove channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

For reference and further information about this, kindly visit our Support article to help you How to resolve a channel playback issue.

In the meantime, we also suggest highlighting the channel tile of the affected apps and pressing the star (*) button on your remote to update it. 

We'll be anticipating your response as we are more than eager to help you resolve this. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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