Channels & viewing

[Jumclark]

I bought about a week ago. None of the common streaming apps pop up. I CANT SEARCH APPS, on my tv. I GET ERROR PAGE AND BLANK TABS WHEN I ATTEMPT TO ADD: (HULU, DISNEY+, PARAMOUNT, MAX, basically all of the stuff worth watching through the app or website. The app won't connect to my roku LE. I've checked online and IM WITHIN SPECS.

And the added kick to the jewels is apparently my device is not eligible for support?!?!?!

Sooo I ask again WHAT IS THIS TRASH?!??!?!

@Roku

@RokuSupport

[RokuJohnB]

Hi @Jumclark,

A warm welcome here in the Roku Community!

We will be more than happy to assist you further. May we know what kind of Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)

We'll wait for your response.

Thanks,                                                                                                                                                    John

[Reynolds8481]

I have the same issue and it’s brand new, purchased yesterday Roku Ultra. 

[RokuJechealR · Accepted solution]

Hi @Reynolds8481,

A warm welcome to the Roku Community!

We appreciate you for sharing your experience about this. Channel playback issues may happen sometimes. We would recommend taking a closer look at some troubleshooting provided by our support page here: How to resolve a channel playback issue.

We hope this covers the issue.

All the best,
Chel