Channels & viewing

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Xani
Newbie

Roku channel (no titles are playable)

Hello.  

I attempted to watch any title off the official Roku Channel and nothing plays.

 

I hit the title, then I select the Watch Now button and nothing happens.  It just refreshes the screen.

 

I attempted  the steps in the troubleshooting  guide for channels.  I Uninstalled the app, restarted the roku device.  Reinstalled  the app.  Then tried to launch a movie title or episode  and nothing happens.

My internet  works fine since my other subscription  apps load titles fine.

 

I read this was a known issue from other users.  Can someone  please fix this?

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renojim
Community Streaming Expert

Re: Roku channel (no titles are playable)

Where are you located and are you using a VPN?  The Roku Channel is only available in certain regions and won't work if you're using a VPN.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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