The only thing you can do is get rid of your ROKU stick and close your account on any platform that does this.
I sold my roku sticks (to someone who speaks spanish..lol) So he had no issues about it.
I switched to the fire stick, closed any accounts that had this language issue, and now I no longer have language issues with commercials.
Money talks.. but it is going to take alot of people to stand up for their right and pull their money away from them.
Untill then.. Understand... There are way too many platforms out there... You do not have to be held hostage to any platforms way that they choose to air their commercials.
I understand Roku has full control of this and to change platforms may be the only way to get it changed in the long run. My question is why does Roku have 2 separate places to select a language, one for the Roku default language and another for ads based language and even with both selections on English only, why Roku even has the selection option if they are not going to honor it? I have been flooded with Spanish ads as well and I’m frustrated. I first noticed it on haystack news and when I complained to them directly they said it shouldn’t be happening and there ads were fixed. However other apps (like my local kake+ app ) has been showing only Spanish ads still. I think it’s a technical bug with how Roku passes information to the ad providers but other than the app support, I’ve not gotten any responses from Roku directly.
Hi NoOneSpecial,
Greetings from the Roku Community!
We appreciate you letting us know about the Spanish ads that are showing when you are streaming. Please be advised that the English selection for menu language is for the overall functionality and instructions of Roku. Also, Roku only transmits the channel and is not responsible for the ads and contents within an app. The respective channel is solely responsible for choosing the content and ads, and we have no control over the programming or operation of the channel. We recommend contacting the affected channel's support team to report the issue and for further help.
In addition, please be aware that while we can't please everyone with the displayed ads, we strive to avoid offensive images and other things that Roku users might disagree with.
If you have any other questions or concerns, please let us know.
Kind regards,
Eunice
That makes sense. I usually just try to expand my Spanish vocabulary when they air but for those it clearly bothers at least they know to take it up with the individual channels.
