Channels & viewing

[RokuTakashi]

Hi, @Munasm 

Thanks for posting, and welcome to the Roku Community.

We understand your concern with the Spectrum app not working as expected including other apps, and we appreciate the efforts you have taken in an attempt to address the issue. For this matter, our team would like to gather more details so we can understand the issue better.

• What specific Roku device/s are affected by the issue?
• Is this happening only with the Spectrum app, or are other applications affected?
• What specific behavior does the issue show?
• When did the issue start? Was this after a software update?

With more details referring to the issue, our team will be able to assist you further.

Best wishes,
Kash

[jason0331]

I noticed this issue today with my two Roku 4K's - when attempting to play the Spectrum TV app, I receive an error/unable to play message. However, my other, older Roku models are still playing the Spectrum TV app without issue.

I've attempted a reset of the 4K Roku's, uninstalled and reinstalled the app, powered them down, etc. Nothing appears to work.