Channels & viewing

[Slo529]

Thanks so much. We’ve actually tried that. One of the 4 started working again so now it’s just one that still isn’t working. Spectrum has a “repair” ticket for the “app” (vs the 3 technicians and their supervisors who couldn’t help at all) which is supposed to be resolved by Dec 7. 🤞🤞🤞

thanks again for everyone’s help. 

[Soundbar]

My screen mirror feature as well as Spectrum app will no longer work on the Roku ultras,  I also have a Roku soundbar.  The soundbar works with mirroring and the spectrum app.  I’m not sure why.

[RokuTakashi · Accepted solution]

Hi, @Soundbar 

Welcome to the Roku Community.

Thanks for letting us know about the issue you've experienced with the screen mirroring feature and the Spectrum app. we're here to assist you in addressing the issues. 

We would recommend performing a system restart and try to perform the screen mirroring once again to see any improvements. To do this, follow the instructions below:

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart.

In addition, if you are having issues with the Spectrum app not streaming on your Roku device, you can reach out to the channel provider directly and inquire further for assistance since they can provide you with a workaround or create an update to resolve the issue. For more information, you can visit Spectrum Customer Service

We hope you find this information helpful, and let us know if there's anything we can do to assist you further.

Best wishes,
Kash