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Your tube tv account not connecting with Roku 4k

Following prompts for member sign in when setting up accounts.  
screen says will disappear when recognized.  
cannot sign in for you tube tv account.

other subscriptions were fine.  

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3 REPLIES 3
Matrixbh65
Newbie

Re: Your tube tv account not connecting with Roku 4k

not enough memory screen. tried removing some apps still not loading

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renojim
Community Streaming Expert

Re: Your tube tv account not connecting with Roku 4k

@Matrixbh65, have you performed a System restart from Settings->System or Settings->System->Power (as appropriate)?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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RokuJharra-Q
Community Moderator
Community Moderator

Re: Your tube tv account not connecting with Roku 4k

Welcome to the Roku Community, @Matrixbh65 and @Cardinalcrew!

Thanks for pointing out the issue with your Roku device. To fix it, try clearing the memory cache. The easiest way to do this is by restarting your Roku check out the steps from @renojim. (For Roku TV users reading this: if you have "Fast TV start" enabled, turning the TV off and back on just puts it into and out of a standby state and does NOT give you a complete restart.)

Let us know how it goes!

Thanks,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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