Channels & viewing

[Troy99]

Too complicated

[RokuJohnB]

Hi @Troy99,

Thanks for your first post in the Roku Community!

Hi @Troy99,

Welcome to the Roku Community!

We'd love to take a closer look into this issue that you're having with channel 467. Would you mind giving us a photo or video of your running problem? What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku stream bar, Roku TV-Specify)

We look forward to hearing from you soon.

Thanks,
John

[Troy99]

Still not working. Commercials are playing but nothing else. Probably because I’m in Canada and they hate us.

[RokuMary-F]

Hi @Troy99,

Thank you for following up.

We're sorry to hear that you've been having trouble with playing content on The Roku Channel Live.

We'd like to find out more about it so that we can more effectively assist you. Please provide us with additional information.

• When did this issue first start occurring?
• What Roku model device are you using?
• Do you observe this behavior while using any other channel(s) on your device?
• Are you receiving error messages or codes when accessing the channel?
• What troubleshooting steps have you taken so far to try to resolve the issue?
• Did you make any changes to your connection recently?
• What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?

We look forward to hearing from you and looking closely into this issue. Thank you!

Best regards,
Mary

[Troy99]

This is really embarrasing for Familyhandyman. 

[RokuERey]

Hi @Troy99,

We're sorry for not getting back to you sooner. If you still having the same issue please get back here and let us know so that we can further assist you.

Best regards,

Rey