Channels & viewing

[animfan99]

I purchased the offer today 2 month for .99 cents per month , it shows up that i am subscribed but when i attempt to watch anything it doesn't do anything. I rebooted the system with the same results. 

[RokuCarly · Accepted solution]

A warm welcome here in the Roku Community, @animfan99!

Thank you for letting us know about this. No worries! We're here to help you troubleshoot The Roku Channel and help you get back on streaming HIDIVE.

Can you please confirm when did you start being unable to access this? Also, are there any error messages prompted? Kindly follow the steps provided below to help you troubleshoot the channel:

1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

For reference, here's our support article dedicated to this: How to resolve a channel playback issue

Let us know how it goes and we'll continue assisting you from there.

Best regards,
Carly