Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: ESPN 'Media Not Allowed', authentication issue

tryign to watch the u pf a game

 

0 Kudos
2 REPLIES 2
RokuNimfa-C
Retired Moderator

Re: ESPN 'Media Not Allowed', authentication issue

Hi @RichieMiles

Thanks for reaching out here in Roku Community. 

To clarify, you are receiving an error message when streaming only on the ESPN channel? If that is the case, please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to ESPN support to report the issue and for further help. They can resolve the error you are having with channel authentication.

You can reach them here: ESPN Support

Hope you find this message useful. Let us know if you have other concerns and we're happy to follow up. 


Regards, 
Nimfa

0 Kudos
makaiguy
Community Streaming Expert

Re: ESPN 'Media Not Allowed', authentication issue

The ESPN app provides access to both "regular" ESPN content, and subscription-only ESPN+ content. 

For "regular" ESPN content your must authenticate that you have a "tv provider" account, such as a paid cable/satellite/etc subscription, that carries ESPN.  This is how ESPN gets paid for the service.

For ESPN+ content, you must have, and be logged into, a paid ESPN+ subscription. ESPN+ content is marked as such on the selection tile for each offering.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos