Channels & viewing

[Chris-K]

I notice on the new ITVX app and a search for Midsomer Murders shows only 1 episode??

There are 22 seasons and 100s episodes available on all other platforms????

Anyone??

[renojim]

Did you ask ITV or are you trying to ask other ITVX users if they're seeing the same thing because Roku wouldn't have anything to do with what's available on ITVX.

[helenyork]

I'm having same issue but with Doctor Who. The app works fine on Xbox Series X version of app AND the app on my phone however only one episode shows on Roku. Clearly it's an issue with Roku version of app.

[pabulous]

Just discovered this issue myself after taking out a trial for ITVX, to watch Doctor Who. Don't know if it's ITV or Roku's fault. Either way, annoying.

[Chris-K]

Well it seems to be fine in other versions of ITVX TV app

[NaomiP]

I'm getting the same with Vera episodes - in fact the whole of series 9 is not displaying.

It's fine if I log into ITVX on my laptop, so I'm watching there atm, but I think this is a Roku issue that needs resolving.  Next step, find out how to log a ticket with them... any ideas, anyone? 🙂

[RokuKariza-D · Accepted solution]

Hi @NaomiP 

Thanks for the post.

Please be advised that Roku only rents and transmits the channel and is not responsible for the content. Contents are directly chosen by the respective channel and we have no control over the programming or operation of it. We would recommend contacting the channel directly for more information and assistance.

We appreciate your understanding.

All the best,
Kariza

[Chris-K]

The Solution

Is nothing to do with provider content and in fact a bug in Roku player which had now been fixed

[NaomiP]

Thanks Chris, I'll pursue my support ticket in that case.