Today I found that the Screambox channel closes without any prompts (probably a crash) after it is launched and the user scrolls down to the "Terrifier 3 is available now" message.
I tried removing the channel, rebooting, updating, then adding the channel back. It did not solve the problem. (I also tried powering off by disconnecting power then powering back on instead of rebooting, it had no effect.)
My Screambox subscription costs me $39.99 per year.
- Roku device model, serial number, device ID, and software OS/version
Device Model: 4660X - Roku Ultra
Serial Number: YJ00A4777475
Device ID: CK386A777475
Software OS/Version: 14.1.4 Build 7709-46
GC Version: 13.0.16
- Does this issue occur on a specific channel? If so, what channel and what version/build is the channel
Yes, Screambox, Version 9.3 Build 60212025
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
75-073-000 (Timestamp: 2025-02-20T16:40:52Z)
- Steps to reproduce the issue you are seeing
Add and launch Screambox on a Roku 4660X (2017 Roku Ultra). The channel opens. Scroll down to "Terrifier 3 is available now" so that it is highlighted. Screambox then immediately closes.
