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ROKU home screen loads YouTube TV correctly, but will not load MSNBC channel on VISIO TV

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All other channels work as expected. MSNBC channel works fine for a few days, then overnight something happens and it will not load next morning. I've taken channel out--reinstalled and it does the same thing. I've taken ROKU out--reinstalled with newly-charged batteries and it still will not work. I've considered switching to HULU, but hesitate to have to learn entirely new method of navigating. I have 2 Samsung TVs in other rooms that carry MSNBC with no issues. A small Toshiba TV in one bedroom farthest from the fiber optic router (and accessory extender) and it loads all channels just fine. So, what's the problem with MSNBC and streaming access??? I'm very tired of the hours spent trying to watch our favorite news source.

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RokuERey
Community Moderator
Community Moderator

Re MSNBC channel will not load on VISIO TV

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Hi @grollands38,

Greetings from the Roku Community!

Thank you for getting in touch with us. Currently, MSNBC is not available as a standalone channel on Roku. We would also recommend performing some basic troubleshooting provided by our support page here: How to resolve a channel playback issue.

If the issue continues, we highly advise reaching out to the channel support team for additional assistance. The majority of channels on Roku are managed directly by the channel providers themselves.

Thanks,
Rey

ERey.
Roku Community Moderator

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RokuERey
Community Moderator
Community Moderator

Re MSNBC channel will not load on VISIO TV

Jump to solution

Hi @grollands38,

Greetings from the Roku Community!

Thank you for getting in touch with us. Currently, MSNBC is not available as a standalone channel on Roku. We would also recommend performing some basic troubleshooting provided by our support page here: How to resolve a channel playback issue.

If the issue continues, we highly advise reaching out to the channel support team for additional assistance. The majority of channels on Roku are managed directly by the channel providers themselves.

Thanks,
Rey

ERey.
Roku Community Moderator
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