@AWatters Welcome to the Roku Community!
Thank you for reaching out to us about the issue with the CTV app on your Roku! We’re happy to help you out and get things sorted.
Give this a try: Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.
If the issue continues, consider reaching out to the app provider for further assistance.
Thank you for your cooperation!
The Roku Community Team
Jharra Q.
Roku Community Moderator