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AWatters
Newbie

Oscars tonight! But CTV is locking me out of E! and other CTV options. We are with Virgin in Canada.

 
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RokuJharra-Q
Community Moderator
Community Moderator

Re: Oscars tonight! But CTV is locking me out of E! and other CTV options. We are with Virgin in Can

@AWatters Welcome to the Roku Community!

Thank you for reaching out to us about the issue with the CTV app on your Roku! We’re happy to help you out and get things sorted.

Give this a try: Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.

If the issue continues, consider reaching out to the app provider for further assistance.

Thank you for your cooperation!

The Roku Community Team

Jharra Q.
Roku Community Moderator
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