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Jeffwithag
Reel Rookie

None of the content is playing on the Roku channel

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Select content to watch. Select the play button from that contents "splash" screen and it just refreshes that screen.

 

1 Solution

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RokuCarly
Community Moderator
Community Moderator

Re: None of the content is playing on the Roku channel

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Hi @Jeffwithag,

Thanks for keeping us posted!

Since you've mentioned that this issue happens to dozens of movies/series, try to check your network connection by:

  1. Press Home on your Roku remote
  2. Scroll and select Settings.
  3. Select Network
  4. Select Check connection

Furthermore, here's our Support article for further details on How to review the connection check results.

Let us know if this resolves your issue and we'd be more than happy to continue assisting you with this.

All the best,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

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4 REPLIES 4
RokuJechealR
Retired Moderator

Re: None of the content is playing on the Roku channel

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Hi @Jeffwithag,

Greetings from the Roku Community!

Please be advised that the content was possibly removed as a TV show, and movie content availability may sometimes vary at times on The Roku Channel. We would recommend checking periodically to see if the content returns in the future.

Please let us know if there's anything else we can help you with.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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Jeffwithag
Reel Rookie

Re: None of the content is playing on the Roku channel

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Doubtful since it's all content from what I can tell. Must have tried a dozen different movies/series and they all just reload the screen with the play button, other options and quick description of the show/movie. 

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Anonymous
Not applicable

Re: None of the content is playing on the Roku channel

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@Jeffwithag 

For what it's worth seems OK here have "outer limits" on right now.

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RokuCarly
Community Moderator
Community Moderator

Re: None of the content is playing on the Roku channel

Jump to solution

Hi @Jeffwithag,

Thanks for keeping us posted!

Since you've mentioned that this issue happens to dozens of movies/series, try to check your network connection by:

  1. Press Home on your Roku remote
  2. Scroll and select Settings.
  3. Select Network
  4. Select Check connection

Furthermore, here's our Support article for further details on How to review the connection check results.

Let us know if this resolves your issue and we'd be more than happy to continue assisting you with this.

All the best,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
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