Channels & viewing

[tomwhite]

Why is this marked solved when it certainly did not solve the problem?

It will still automatically play the next episode regardless of the Accessibility setting.

Declaring this solved, when it clearly isn't, is a bit misleading.

[tomwhite]

As has been said in other threads, that suggestion does not work.

[MWag1]

I agree it’s BS for sure! I don’t use the Roku channel for this reason. They won’t address the issue because it’s better for their viewing hours and ad revenue. However if their “solution” is in the accessibility settings then it is clearly an #accessibility #ADA issue they are ignoring and getting away with. If I had the energy I’d take it up with Roku but I just prefer to use another channel

[RokuTakashi · Accepted solution]

Hi, @tomwhite @MWag1 

Thanks for posting here in the Roku Community.

We understand your concern regarding turning off the auto-play feature on The Roku Channel, and we're here to help disabling this function on your Roku device.

Use the following steps to change the Auto-play video setting on your Roku streaming device.

1. Press Home on your remote
2. Scroll and select Settings
3. Select Accessibility
4. Select Auto-play video
5. Choose On or Off
6. If you select On, your Roku device will play some videos automatically while you are navigating on screen
7. If you select Off, videos will appear as images instead

• Note: If the screen reader is turned on, the auto-play video setting will automatically turn off.

If videos are still automatically playing, review the following troubleshooting tips.

• Change the setting on each device: The auto-play video settings only applies to the device you are currently using. You must update the setting on each device you own.
• Check app settings: Roku will make your auto-play preference available to third party apps, but some apps may have their own auto-play setting. If you are in an app, videos still automatically start playing as you navigate, check the app you're in to see whether they have a setting to control auto-play videos.

We hope this works, and let us know if you have further concerns or inquries.

Best wishes,
Kash

[AuntieJo]

Hi, thanks, Kadh, but this instruction you posted answers a DIFFERENT auto-play problem and that’s frustrating to have the same terminology used.,Your solution has to do with videos playing while we “navigate” the Roku channel looking for shows.
What WE are complaining about is this (as an example): I’m watching S2/E4 of something on the Roku Channel later in the evening and fall asleep. I wake up and the show is still playing. I eventually make my way back and determine 9 episodes have played! 
 Please ROKU TECH DEPT let us have a setting option where the device stops after an episode plays and doesn’t play the next episode until the user presses “play next episode.”

Thank you!

[AuntieJo]

Yeah, I figured out what they are calling Auto-play in Accessibility is different than what I’m taking about (and I think you, too). They are talking about where videos will start playing while you’re just navigating the selections on the screen. So I agree they aren’t going to fix it when it provides them ad revenue. 

[RokuTakashi]

Hi, Community users.

Thanks for keeping us posted on this thread.

We sincerely appreciate your feedback concerning this matter. It will be forwarded to the appropriate team for further review and consideration. Your input is invaluable to us and will contribute to enhancing the Roku streaming experience.

Once again, we thank you for your feedback. Should you have any additional concerns or inquiries, please do not hesitate to reach out, as we are here to assist you.

Best wishes,
Kash

[Frostwolf]

Not sure this fits my issue, but this didn't work. My Roku is auto playing random stuff every time the tv connects to it or after a power failure since the last system update. Pretty sure it's Roku Channel launching stuff, even channels I don't have accounts for.

[Strega2]

@Frostwolf, I think that's just because you posted in this unrelated thread that happens to have a title that is very similar to yours.

[Frostwolf]

I just watched my Roku Ultra reinstall Roku Channel and then autoplay an unsuitable for kids tv show all by itself. This is unacceptable.