Channels & viewing

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De1andro
Newbie

Disney Plus won't let me log in to my account new Roku Express I pay for it with my Verizon acco

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Nothing works for me I have tried everything I get the same stuff I put my email in and it doesn’t give me the option to enter my password all it says is scan the qr code to change your password and it does this every single time I’ve changed my password like 8 times now on different occasions the Roku account is through my banking app as they gave me a 12 month free trial 

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Disney Plus won't let me log in to my account new Roku Express I pay for it with my Verizon acco

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@De1andro 

Thank you for your post.

Have you attempted to sign into the Disney+ channel using your account credentials? If you are still unable to authenticate the channel, I recommend contacting Disney+ support directly for further assistance. Many Roku channels are developed and maintained by their respective providers.

You may reach them here: Disney Plus Support

Thanks,
The Roku Community Team

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Disney Plus won't let me log in to my account new Roku Express I pay for it with my Verizon acco

Jump to solution

@De1andro 

Thank you for your post.

Have you attempted to sign into the Disney+ channel using your account credentials? If you are still unable to authenticate the channel, I recommend contacting Disney+ support directly for further assistance. Many Roku channels are developed and maintained by their respective providers.

You may reach them here: Disney Plus Support

Thanks,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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