Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Zararagirl
Binge Watcher

Re: Britbox is not loading on Roku device

Standalone

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RokuNimfa-C
Retired Moderator

Re: Britbox is not loading on Roku device

@Zararagirl

Thanks for getting in contact and providing the information. 

We have submitted the details to our Support team. To investigate further, kindly also provide us the channel version/build, this can be found by selecting the channel on the Home screen and pressing the * button.

We look forward to hearing back from you soon.


Regards, 
Nimfa

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Zararagirl
Binge Watcher

Re: Britbox is not loading on Roku device

Version 3.0

Build 665

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Zararagirl
Binge Watcher

Re: Britbox not working vs badge

I have answered all of these and more.

RokuTakashi
Community Moderator
Community Moderator

Re: Britbox not working vs badge

Hey @Zararagirl 

Thanks for keeping us posted!

We really appreciate your patience, and we certainly would want to further assist you regarding the issue you have encountered. Can you provide the tracker ID when this issue occurs? (This can be found when you see the issue occur, then press Home button 5 times, followed by the Back button 5 times and provide us with the Tracker ID).

Keep us posted, and we'll continue to assist you!

All the best,
Kash

Takashi O.
Roku Community Moderator
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Zararagirl
Binge Watcher

Re: Britbox still not working yet I can't respond to prior inquiries

Please read my prior posts.  I have done all of this and more!!!!! I resent being told to do the same things over and over.

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