Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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HAM55
Reel Rookie

Re: Amazon video keeps crashing

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I am having the same problem. Has there been a fix? I have a TCL Roku TV, my granddaughter has a ONN Roku in her room , mine is crashing, hers isn't. I have tried everything, re-installing the app etc. Nothing has worked.

HAM55
0 Kudos
HAM55
Reel Rookie

Re: Amazon video keeps crashing

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This worked for me, Unplug it !! The only thing i didn't try ! Thank you ! 

HAM55
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RokuNimfa-C
Retired Moderator

Re: Amazon video keeps crashing

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Hi @HAM55

Thanks for your post. 

We are glad to know that the matter has been resolved. We appreciate the steps you have taken to troubleshoot the issue. Please do not hesitate to reach out to us if there is any further assistance we may provide for you.


Regards,
Nimfa